Your patient data stays in your country. Always.
At NouxAI, we believe patient data belongs where patients are. All information generated through our service, including call records, transcripts and appointment data, is processed and stored exclusively within the country where your practice operates.
No patient data ever crosses international borders. This is a fundamental design principle of our platform, not an afterthought.
All data is protected using industry-leading encryption standards, whether stored or being transmitted.
Each healthcare practice operates in its own logically isolated environment. Your data is completely separated from other practices.
Access to patient data follows the principle of least privilege. Only authorised systems and personnel can access information.
Comprehensive logs are maintained for all system activity, supporting compliance and security monitoring.
Our infrastructure and processes undergo periodic security reviews to maintain the highest standards.
NouxAI is designed to help healthcare practices meet their obligations under local data protection and healthcare privacy laws. Our platform aligns with the requirements of:
You may request early deletion of your data at any time by contacting us.
A formal Data Processing Agreement (DPA) is available for practices on our Enterprise plan. The DPA details our data processing obligations, security commitments, breach notification procedures, and compliance assurances.
To request a DPA, contact us at dpa@nouxvoice.com.
If you have any questions about how we handle your data, we’d love to hear from you.