1. Home
  2. Products
  3. NouxVoice
Planned · AI receptionist for clinics

Every patient call answered.Even when the front desk is full.

NouxVoice is an AI receptionist for clinics, now in development. It is designed to answer patient calls, book appointments into the clinic's calendar, and hand anything outside its scope to a member of staff.

In development. Not yet available.

The phone rings during a consultation.

Then again over lunch.

Then after hours, when no one is there.

And the patient books somewhere else.

How it is designed to work

One call, start to finish. Answer, book, hand over.

  1. 01

    It answers.

    NouxVoice is designed to pick up on the first ring, day or night, so no patient is left with voicemail.

  2. 02

    It listens.

    Patients speak the way they would to a receptionist. It works out what they need: a new booking, a change, or a question about the clinic.

  3. 03

    It checks.

    Before it replies, it looks at the clinic's own calendar, doctors, hours and policies, and answers from those.

  4. 04

    It books.

    It offers a free slot, confirms it with the patient and books it straight into the clinic's calendar.

  5. 05

    It hands over.

    Anything clinical, or outside its scope, goes to a member of staff with a transcript of the call. It never gives medical advice.

NouxVoice is in development and not yet available.

Built around each clinic

One receptionist. Set up for your clinic.

Each clinic's receptionist is set up with its own information: its doctors, hours, services and policies. One NouxVoice can take calls for several doctors in the same clinic, and staff can read every call afterwards.

  • Knows your clinic's doctors and hours
  • Covers several doctors at once
  • A transcript of every call

Limits

It runs the front desk. It never gives medical advice.

  • Admin, not advice

    It answers questions about appointments and the clinic, never about symptoms or treatment.

  • People stay involved

    Anything it cannot handle goes straight to a member of staff.

  • Privacy by design

    Designed for India's DPDP Act 2023 and Australia's Privacy Act 1988.

Questions

Questions about NouxVoice.

What is NouxVoice?

NouxVoice is an AI receptionist for clinics, made by NouxAI. It is designed to answer patient calls, book appointments into the clinic's calendar and pass anything outside its scope to staff. It is in development and not yet available.

Can my clinic use NouxVoice now?

Not yet. NouxAI is focusing on NouxMe, its personal health records app, first. Register your interest and we will write to you when NouxVoice is ready to try.

Does NouxVoice give medical advice?

No. NouxVoice handles front-desk work such as answering calls and booking appointments. Anything clinical, and anything outside its scope, goes to a member of the clinic's staff.

Will NouxVoice work with our calendar or practice software?

It is designed to book into the clinic's existing calendar. Which systems it connects to is confirmed with each clinic before setup, not assumed.

Is NouxVoice a chatbot?

No. NouxVoice answers phone calls with a voice, the way a receptionist does, using the clinic's own information.

Register interest

Hear when NouxVoice is ready for your clinic.

Or write to contact@nouxai.com

NouxVoice is in development. We will write to you when it is ready to try.